Unable to connect to X1 service error

Greetings All,

I assure you we are not trying to be dark and quiet. We are working diligently to get to all the support requests. This particular error has been a bit difficult to pinpoint, depending on the operating system, what is being indexed etc.

We are working one on one with folks using our diagnostic tool. We will pinpoint and fix this as soon as possible.

Thank you for your patience, and we sincerely apologize for the delay.

Regards,

Rhonda Rondeau
X1 Support Team

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